Shop-Express: an online store that works with AI agents
What Shop-Express is, how the platform differs from ordinary store builders, and how to add voice agents, chatbots and AI content.
Where the online store market is heading
A few years ago a store was a website with a cart, and everything else was separate services: CRM, mailings, chat, a call center. Now AI assistants are added to that set: they write product descriptions, answer customers, remind about payment and even make calls.
The problem is that on many ready-made SaaS platforms AI is a separate add-on. A bot cannot see orders, a voice assistant does not know statuses, and content is still written by hand. The store ends up as a set of disconnected services you have to stitch together.
That is why more owners choose platforms where AI is part of the foundation: agents see the store data and can act, not just answer.
What Shop-Express is
Shop-Express is a Ukrainian online store builder for retail and wholesale. It already has a catalog, cart, checkout, payments and delivery, a CRM for working with customers, and SEO settings.
The platform puts special emphasis on a system of AI agents inside it: assistants for marketing, sales, service and store security, plus AI tools for creating content and meta tags.
- No setup fee and no commission on sales
- Integrations with Ukrainian payment systems and delivery services
- CRM connections: KeyCRM, SalesDrive and others
- Suitable for small stores and for B2B projects with partner accounts
Three design levels
The platform lets you choose how different the store should be. A ready template launches fastest. Brand adaptation changes colors, fonts and visual elements. Fully custom design is made from scratch for your niche.
It is on the second and third levels that development is needed: a unique catalog structure, non-standard pages, scenarios for specific customer requests. This is what we do — a store on the platform from $300.
What we add on top of the platform
Voice AI agents — from $500. They call customers, confirm orders, remind about payment and collect feedback. They have access to your CRM and store systems: after a conversation they change the order status and record the result themselves.
AI chatbots for the site and social media — from $300. They know the catalog and availability, advise customers, place orders and hand complex questions to a manager.
AI content — UAH 15–20 per product: unique descriptions, SEO texts, banners and offers. Everything else — integrations, non-standard requirements — we discuss individually.
How to start
The platform subscription is paid separately at its own rates; current terms are on the Shop-Express website. We are a partner of the platform: we recommend it to our clients, and it recommends us to store owners.
You can register on the platform through our partner link. Write to us and we will review your task for free: which design level you need, which systems to connect and where AI will bring the most value.
Frequently asked questions
- How is Shop-Express different from ordinary store builders?
- It is a platform with a built-in system of AI agents and AI tools for content and SEO. Design can be chosen at three levels — from a template to fully custom.
- How much does a store on Shop-Express cost?
- Our development starts at $300. The platform subscription is paid separately at its own rates on the Shop-Express website.
- Can a voice agent be connected?
- Yes, voice agents start at $500. They work with store and CRM data: they check an order status, update it themselves and record the result of the conversation.
Ready to discuss your project?
A free 15-minute consultation. We will tell you what your case actually needs, with indicative pricing and timelines, no strings attached.
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